Returns & Exchanges
At Getz's, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as possible to ensure your complete satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
- 3.Label and Ship
Print the prepaid shipping label provided through the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
