Frequently Asked Questions
Everything you need to know about shopping at Getz's.
What is your standard shipping policy?
We offer standard ground shipping on all domestic orders, with most items arriving within 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
How do I return or exchange an item?
If you are not completely satisfied, you can return unworn items with tags attached within 30 days of purchase. Use our online portal to generate a prepaid return label and choose between a refund or exchange.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our charts, as fit can vary between different brands and styles.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to include more international destinations in the near future.